Steel Town Competition
Frequently Asked Questions
Here you will find some of the most commonly asked questions about our competitions and how it all works. If you can’t find what you’re looking for, then contact us.
What if a competition doesn’t sell out?
We guarantee winners regardless if the competition sells out of not. So your odds could be even better.
How do you choose a winner? How does this work?
Each competition has a limited number of tickets, when you purchase a ticket you are assigned a ticket number at random.
You’ll be able to find the details for each competition on the specific competition page such as:
Countdown time left till the competition closes.
The maximum amount of tickets.
The maximum amount of tickets per customer.
The price per ticket.
And more.
Once the competition has ended you can tune into our live draw where we pick the winning ticket numbers for each prize at random.
How many tickets can I purchase?
This will be different depending on the prize and the maximum amount of tickets. We always set a maximum ticket amount per customer on every competition to ensure the competition is fair for everyone and everyone has a chance to win.
How will I know if I've won?
You can tune into the live draw where we pick the winners at random live on air.
Or, if you don’t tune it or you miss the live draw. We will contact you after the draw has taken place and arrange delivery of your prize.
Can anyone enter to win these prizes?
Competitions on our website are open to residents of England, Scotland, Wales and Northern Ireland aged 18 or over. If you are under 18 then we reserve the right to withdraw your prize and give to someone else.